Frequent Questions

Browser settings required to access CDX login page

When I try to access the TRI-MEweb software via the Central Data Exchange (CDX), I receive an error message, and it appears that the CDX website is not operational. Is my internet browser required to have specific security settings enabled to access CDX?

If the CDX login webpage is down for a legitimate reason (i.e., maintenance, system update), an announcement should be posted on the main CDX login webpage and on the TRI website. However, if the CDX login webpage is operational, but the webpage appears broken on your computer, you should check to ensure that your browser’s TLS 1.0 security setting is enabled. For information on proper internet settings, as well as resolutions to many other common issues associated with gaining access to TRI-MEweb, please review the TRI-MEweb Troubleshooting Guide available at the following URL:

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