Frequent Questions

Who can I contact if I need to troubleshoot a CDX or TRI-MEweb technical issue?

Users may request assistance from the CDX hotline on issues like how to, obtain access keys, load facility accounts, and verify status of submissions in TRI-MEweb. Users may also request assistance to the CDX helpdesk to reset passwords, issues with the CDX registration process and how to add the TRI-MEweb application to the CDX user account. These technical application issues can be resolved if you can contact the CDX hotline (888) 890-1995 - Toll Free.

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